For a lot of us, sending emails is second nature. You’ve got your script down, have the perfect sign-off, and know exactly how many exclamation points to use without scaring away the recipient.
But there are also times when we have to send a rather awkward, or blunt, or even kind of forward email to someone in order to achieve something. And if this isn’t second nature to you, there’s the fear of messing up or making someone very upset…[READ MORE]