FedEx Opens 2,000th Retail Location To Support E-Commerce

FedEx’s strategy to emphasize consumer convenience is part of a growing trend of companies adopting customer-centric supply chains.

“Online shoppers want control over where and when they receive packages — and how they return them,” FedEx said. In its press release, FedEx cities a report from Metapack Consumer Research saying 75% of customers are concerned about porch piracy.

FedEx Office retail locations give customers another option for receiving their packages, and consumers worried about packages being stolen from their homes might see this as a good alternative, according to Elliot Rabinovich, a professor of supply chain management at Arizona State University…[READ MORE]

Source: FedEx Opens 2,000th Retail Location To Support E-Commerce |

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