Apologize With Class – 5 Big Things to Avoid!!

Instead of having to apologize for making a disingenuous apology, get it right the first time.

Few people enjoy giving apologies. It’s tough to admit you’ve made a mistake, especially if you’re in a leadership role. It can be a blow to the ego and a challenge to your pride, and when you’re in charge, you’re supposed to have the answers, right?

“All of us make mistakes,” says communication expert Stacey Hanke, author of Influence Redefined: Be the Leader You Were Meant To Be Monday to Monday. “Acknowledging those mistakes while taking ownership demonstrates responsibility and maturity as a leader. Apologies allow us to build stronger, more trustworthy relationships with those around us. They also help us grow as professionals and in our roles as leaders.”…[READ MORE]

Source: 5 Mistakes People Make When They (Try To) Apologize |  fastcompany.com

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