Things will be different next year.
Predicting the future is hardly an exact science, but when you watch an industry closely it is possible to identify trends and chart a course for where things are likely headed. Here are predictions made by 31 successful executives who believe they can see what will be different in 2019.
1. Amazon’s next move will be in hospitality.
“In the past year, Amazon has entered new spaces like grocery and health care, has hinted at venturing into banking, and is even selling live Christmas trees–so what’s next? If you look at consumer share-of-wallet as an indicator, one other area that’s ripe for Amazon expansion is hospitality. They’ve just started dipping their toes into local services like house cleaning and handymen. I see great potential value for Amazon to venture into travel and restaurants and leverage its enormous customer base to capture a share of the hospitality spend in 2019.”
– Amit Sharma, founder and CEO of Narvar, a customer-engagement platform used by more than 500 retailers, including Sephora, Patagonia, Home Depot, and Gap…[READ MORE]