At RILA’s supply chain conference in Phoenix, Arizona last week, leaders in the retail industry shared their companies’ transformations in logistics and operations, and the successes, failures and lessons learned along the way.
Here are five takeaways from the conference:
1. A store isn’t just a store anymore.
As e-commerce grows, brick-and-mortar stores no longer serve the exclusive purpose of a place to browse and purchase merchandise. During Sona Chawla’s opening keynote, the Kohl’s COO said stores now act as fulfillment centers….[READ MORE]