19 Outstanding People Skills of Best Customer Service Reps – Kate Nasser

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Best Customer Service Reps: What They Do Well

A Verizon Wireless Customer service rep worked through confusing issues on my account with an inquisitive intelligent approach while taking care (and I do mean care) of me. I would definitely rate her as one of the best customer service reps I have had.

In the past I have written about The 25 Worst Customer Service Stories to Train the Best CSRs. I am very pleased to outline how the best customer service reps use outstanding people skills…[READ MORE]

Source: 19 Outstanding People Skills of Best Customer Service Reps – Kate Nasser

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