Shoppers Want More In-Store Tech Tools

U.S. consumers want to see more in-store technology tools that either associates or customers themselves can use to drive better in-store experiences, according to a survey from Bouncepad emailed to Retail Dive.

About 78% of 1,000 consumers surveyed said they want businesses such as retailers, restaurants and hotels to do a better job of using technology to improve the experience, while 61% want self-service tools at their disposal rather than tracking down or waiting for an employee to drive the experience for them…[READ MORE]

Source: Shoppers want more in-store tech tools | Retail Dive

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